Support

GLIBC 2.15 not found (Debian)

Unfortunately, it seems that the GLIBC versions of Ubuntu and Debian are no longer binary compatible. Our .deb binary packages are compiled on Ubuntu machines and do not work on Debian machines. We are looking into a solution for this, but until we find one, Debian users will need to compile their own binaries of […]

Compile LIRC on Fedora (RPM)

Most Linux distro’s include binaries of LIRC, but those binaries are compiled without support for the IguanaIR driver. So, to use our device under LIRC, you need to compile LIRC with support for our driver. Thankfully, on .rpm systems, this can be done is 8 steps: Install our driver (goto downloads section) Download the lirc […]

Compile LIRC into .deb package

Most Linux distro’s include binaries of LIRC, but those binaries are compiled without support for the IguanaIR driver. So, to use our device under LIRC, you need to compile LIRC with support for our driver. Thankfully, on .deb systems, this can be done is 6 steps: Add our debian repository to your /etc/apt/sources.list file Install […]

Does USB IR Transciever work with Android?

Not yet. Basically, our software (open source under the GPL V2 and available via SVN here) needs to be ported to Android. Our software depends on relatively few libraries (libc6, udev, libpopt0 and libusb) so if these libraries work on Android, we don’t expect porting to be too hard. That said, our device is very tightly connected to […]

Igclient examples

If you want to check the firmware version of your device (or just check that you are able to talk to the device), run: igclient –get-version To get the name (or id) of a device, run: igclient –get-id If you want to set the id of a device (warning, please stop LIRC before running this […]

Can you alter the customs value of a shipment?

Um, no.  The declared value of a shipment will match the price paid for that shipment. Sorry.

igclient.exe opens and closes instantly

When you double click on the client program igclient.exe, you will briefly see a command window open and then close. This is normal. igclient.exe is a command-line program that takes command line options. If no options are giving, it prints a list of options it takes and closes. To use the program, you need to […]

Where is my tracking number?

Tracking is only available on orders placed with Express or Priority shipping. Standard Shipping does not include a tracking number. We are working on getting your tracking number automatically e-mailed to you when your order ships, but until then, please e-mail us to request your tracking number.

Very Low Transmit Power with IR Emitters

If you are connecting our IR Emitters directly into your USB IR Transceiver device, then you must only transmit on odd channels. To use channels 2 and 4 (dual socket only) or channels 4 (hybrid or dual socket) you must use the Stereo->Mono adapter. Without this adapter the even channels are shorted to ground and siphon […]

What are the proper settings for WinLIRC?

The receiver type is DCD. The transmitter should be set to DTR. Make sure that the “hardware carrier” box is NOT checked. In fact, no boxes should be checked. Click on the image to th right for a screenshot of WinLIRC properly configured. More information can be found at the WinLIRC homepage. We have experienced […]