Frequently Asked Questions

What's my tracking number?
Last Updated 4 years ago

Tracking is only available when your order was shipped via Domestic Priority, Domestic Express and International Express. If you shipped by a cheaper method (Standard International, Standard Domestic, for example) there is no tracking number for your shipment. 
If you would like a tracking number, then at checkout you must select a shipping option that includes tracking. Then create a support ticket requesting a tracking number for your order. Please keep in mind that tracking numbers will only track the package to the US border for international orders. The USPS tracking number does not track outside the US.

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